Archive for the 'Internet Marketing Coaching' Category

Do You Have ALL The Clients That You Need?

Tuesday, October 28th, 2008
 

After last week’s post on Three Step Online Marketing System For Getting Clients, I got a few questions from coaches who tell me that they are using a similar system to promote their business already. They now want to leverage the system to increase the number of clients they have, and they are wondering which step they should be working on.

First, let me remind you what the Three Step Online Marketing System For Getting Clients is:

Step 1: Identify your target market and drive your target market to your web site.

Step 2: The web site visitors that you have acquired in Step 1 are now browsing your web site. Turn them into leads!.

Step 3: Turn your leads from Step 2 into clients.

So, which step do you work on if you would like to add more clients to your business? Well, there are a few different ways to look at it:

You turn your leads into clients in Step #3. Let’s say that typically you get 1 client for every 150 leads that you get. This means that for the next 900 leads you will enroll 6 clients. How can you increase the number of clients you enroll?

– If you keep the same rate of turning leads into clients, you will need to get more leads in order to get more clients. If you get 1,800 leads instead of 900, you will be able to enroll 12 clients instead of 6.

– Or, you can work on improving your closing techniques, so that you can enroll a client per 100 leads. That way, without increasing the number of your leads, you can get 9 clients out of your current 900 leads, instead of just 6.

– You can also improve the quality of the your leads. The more qualified your leads are, the fewer leads you will need to work with in order to enroll a client. If you have 900 more qualified leads, you may be able to enroll 9+ clients instead of the usual 6.

The bottom line is that there is always room for improvement in your system for getting clients for your business. If you do not have all the clients that you need yet, review your online marketing system to see which steps you can improve upon to enroll more clients.

To learn how to create an effective marketing system that helps you get all the clients that you need, join me for the How To Get More Clients Online Teleseminar Series that starts tomorrow. Register for it now at https://www.avocadoconsulting.com/rlinks/zmarketing

Biana Babinsky

Are You Making This Mistake?

Thursday, October 23rd, 2008
 

I have seen thousands of business owners do it. A business owner, let’s call her Carol, offers a great service, and she designs a whole system for her clients to get through her service and achieve amazing results. Carol sees the amazing results her clients are getting and, quite correctly, attributes the results to the system that she has created for them.

However, when it comes to her own business, Carol resists setting up a marketing system. Instead, she just tries using different marketing techniques, hoping that one of them will turn out to be the technique that will bring her all the clients that she would ever need.

She tries blogging, article marketing, social networking, search engine optimization, using each technique for a few days and then moving on to the next one. She starts her own list for which she now has 24 or so subscribers.

None of the techniques have really brought in customers, so three months later she goes back and starts from the very beginning – blogging, article marketing, social networking, search engine optimization, again for a few days each. Her list is now at 39 subscribers, but again, nothing is happening.

This is exactly what I have seen many business owners do. They rapidly switch between many marketing techniques hoping that one of them will provide all the clients that they need. None does, so they start over again, still hoping for clients….

The problem here is that they have no system in place for using online marketing techniques effectively. It is not enough to just apply the techniques; you must have a clear understanding of why you are bringing people into your sphere of influence, what happens with those people and how can you continue to communicate with these people to turn them into customers.

Here is a Three Step Online Marketing System For Getting Clients that you can use:

Step 1. Use online marketing techniques to identify your target market and drive your target market to your web site.

In this step you will apply online marketing techniques such as social networking, article marketing, business blogging, etc. But you need to apply them effectively, so that your target market will recognize that you can help them and visits your web site.

Step 2. Turn the web site visitors into leads. The web site visitors that you have acquired in Step 1 are now browsing your web site. Now either they will leave your web site and never come back or you must turn them into leads on the spot. You can accomplish this by offering them something of value in exchange for subscribing to your newsletter.

Step 3. Turn your leads into clients. Again, you must have a system in place for this – you must have an effective follow-up system that helps you turn your leads into clients.

Create an Online Marketing System for your business today. The System will make a difference between doing the same thing over and over again and not seeing results and actually starting to get clients from your online marketing efforts. I will be teaching how to create an Online Marketing System for your business during the How To Get More Clients Online Teleseminar Series. Register for the Teleseminar Series now at
https://www.avocadoconsulting.com/rlinks/zmarketing

Biana Babinsky

Social Networking For Coaches

Tuesday, September 9th, 2008
 

As registrations are rolling in for the How To Get Clients And Build Your List With Social Networking Teleseminar Series, I am having conversations with business owners about social networking.

One question that I have received a few times is:

How Can Coaches Use Social Networking To Promote A Coaching Business?

This is a great question, because I think social networking is one of the best media for coaches to promote their businesses. Sadly, I see many coaches under-use, mis-use or not use social networking at all.

Here are three steps to help you get coaching clients using social networking:

#1: Describe Your Coaching Business On Your Profile.

Don’t just say that you are a life coach, a business coach or a career coach. There are thousands (or even millions!) of other life coaches, career coaches and business coaches using social networking web sites. How is your potential client supposed to know which one to hire if everyone is a life coach?

Instead, use your profile to discuss the benefits that your clients will receive when they work with you or buy your products.

For example, many times I don’t even mention “coaching” or “consulting” when talking about what I do. Instead, I concentrate on clients’ benefits. I tell my potential clients that they will be able to Get More Clients Online when they work with me.

#2: Share Your Free Gift On Your Profile.

I am sure that you would like everyone you meet on social networking web sites to immediately become a life coaching client. Unfortunately, that will happen very rarely.

When your potential clients just encountered your profile on a social networking web site, they don’t have a relationship with you yet. Because of that they do not know that you are an expert at what you do, and they are not willing to invest into coaching with you (yet!).

They are, however, ready to get your free gift and subscribe to your newsletter. Make sure that information about your free gift is VERY visible on your profile. That way you will get more subscribers.

Don’t have a free gift for subscribers yet? Create a free gift now, because a free gift can triple the number of newsletter subscribers without increasing your web site traffic. Once you have your free gift in place, start offering it to people you meet on social networking web sites.

#3: Create Information Products (And Share Information About Them!).

Once your target customers opted in and downloaded your free gift, start sharing information with them and building relationships. As you are building relationships, make sure that you mention what you have to offer.

Many coaches only offer coaching services, and they mention this in every newsletter. However, very few people will be interested in your coaching services. From what I have seen with many of my clients, fewer than 1% of subscribers are interested in one-on-one coaching services. For some people it is the issue of pricing (one-on-one packages cost a lot of money), others are more interested in other ways to learn (e-books, audios, group coaching, etc).

Therefore, if you are only offering coaching services you are leaving a lot of money on the table. Many of your subscribers and people you meet through social networking will not work with you one-on-one, but are interested in buying your products.

Start creating information products to increase your revenues and get more clients through social networking.

Biana Babinsky

Facebook: Hugs, Drinks And Unicorns

Thursday, September 4th, 2008
 

I like using Facebook for social networking (if you are a member of Facebook, add me as a friend. Just let me know that you read my blog.). It has been great at helping me connect with members of my target market, find affiliates and create joint ventures and other opportunities for my business.

I like learning more about people and visiting new and old friends’ pages to see what’s new in their businesses, on their blogs, etc. Unfortunately, sometimes I have to leave the pages without learning anything about the friend’s blog or business. This is because some people on Facebook have so many applications on their profile pages that it takes them forever to load.

I know that it is hard to resist to add an application that helps you send someone a hug. Or send someone flowers. Or offer someone a drink. Or add unicorns to your page. Or….

Remember, though, every time you add an application to your Facebook profile page, it becomes bigger. This means that it will take the page longer to load. People are impatient, so if your page isn’t loaded instantly, they will just go on to another page without looking at yours.

Also, since you are on Facebook to bring more clients to your business, think about what those hugs, drinks and unicorns applications say about your business.

Here are three tips to make your Facebook Page more effective:

Make Your Profile Page Load Fast. If your page takes a long time to load your visitors will go elsewhere and no one will ever find out about you and your business.

Make sure that your Profile Page loads fast on both fast connection and on dial-up. Yes, some people still use dial-up, so you want your page to load for them, especially if they are in your target market.

Add Business Applications To Your Page. Some of the Facebook applications help you display your blog posts, promote your business web site, promote your newsletter, etc. These are exactly the applications you want to use on your profile.

I myself use applications to display my Free Report on getting clients online, to display my blog posts, etc.

Decide If You Really Need Non-Business Applications On Your Page. Since you use your Facebook page to market your business, do you really need non-business applications on it?

You may want to add one or two that you really like, but stop there. You are serious about building your business, so make sure that your Facebook profile reflects that as well.

Want to learn more about using social media to build your business? Get my Social Networking Home Study Guide at https://www.avocadoconsulting.com/rlinks/znetwork

Biana Babinsky

Social Networking: Asking For A Sale

Wednesday, September 3rd, 2008
 

If you have read any marketing and business books, you will have read that you need to ask for a sale in order to get one. For example:

– When you are meeting with a potential client to discuss how you can help her, you need to ask for a sale at the end of the meeting.

– When you are publishing a newsletter, you need to ask for a sale at the end of your article/post/announcement

– When someone calls you for a free introductory coaching session you need to ask them to become a paying client at the end of the session

All of these are excellent examples of asking for a sale if you want to get one. In all these examples your potential clients have some prior knowledge of who you are and what you do. Because they are already familiar with the business owner offering services, they will be much more receptive when the business owner asks for a sale.

However, in social networking, when you just meet someone, they don’t know who you are and what you do. So asking for a sale is not appropriate. This is why you should not send an MLM pitch/sales message to someone you just connected with on Facebook.

Instead, you want to start building a relationship and get your new connections to know you. How do you do that? By promoting your newsletter!

If you want to keep in touch with people you meet through social networking for a long time, make sure you promote your newsletter! Promote it in your profile, link to it from your signature, post a link to it from your “About” page, etc. The more visible you make your newsletter, the more people will get on your list, and the more people you will be able to keep in touch with even if you stop using some social networking groups.

When you have just met someone through social networking web sites, it is not time for a hard sales pitch. Start building a relationship and invite them to join your list. Once they have been on your list for someone, they may contact you about your services and your products. This is when you will be able to ask for a sale.

Want to learn more about using social networking to get clients? Join me for the How To Get Clients And Build Your List With Social Networking Teleseminar Series at https://www.avocadoconsulting.com/rlinks/znetwork

Biana Babinsky

From Too Few To MANY Clients

Monday, August 11th, 2008
 

Some coaches I know have 2-5 clients, have a few people subscribing to their list every month and have 100-500 web site views every month. Of course they would like MORE – more clients, more subscribers and more web site visitors.

How can they go from 2-5 clients to 15-20 clients, to hundreds of people joining their list and to thousands of web site views every month?

Here are my thoughts on this:

First off, congratulations! If you have a few clients, people are joining your list every month and you have steady web site traffic, it looks like some of your marketing is working!

The next step is to track which marketing is working, because it is very important to know what is actually producing results. So my first question is: Are you tracking your efforts to find out EXACTLY which of your marketing efforts are bringing in the results?

If some efforts are already working, why not increase these efforts and see if they bring you more results? Marketing is not about creating breakthrough, award-winning campaigns. Marketing is about finding out what works for you and your practice and using what works to get MORE clients, subscribers and web site traffic.

My next recommendation is to streamline your marketing and create a marketing system that you use to move people around your marketing funnel. Create a system for getting people to your web site ==> getting them to subscribe to your newsletter ==> using your newsletter to offer them coaching and your other products.

You can do this by:

Driving qualified traffic to your web site. Article marketing is great, but you need to use it consistently in order to get more web site traffic. I recommend my clients to submit at least 5 articles a month to article directories.

Other ways to drive traffic include search engine optimization, having your own blog and blogging on a consistent basis, participating in online networking where your target market networks and more.

– Once your get the traffic to your web site, make sure you can convert it into newsletter subscribers. Create a nice free gift that you can give away, such as a free report, audio recording, etc and promote it on EVERY page on your web site. Doing this will ensure that no matter where people have entered your web site, they can subscribe to your newsletter.

Use your newsletter to promote your services and products. Now that you are adding subscribers think big about what they need, create products that they need and offer them to your subscribers.

As you are working through your online marketing strategy, see if you want to publish your newsletter more often. When you publish your newsletter every two weeks, or even weekly, you will be able to share more with your subscribers, get them to know you better and get them to buy your products and services.

Need more help? Check out more blog posts on list building:

How To Use Your List To Get Clients

Coaches, How Often Do You Send Out Your Newsletter?

What To Do With Your Social Networking Traffic

More information on list building is available in the Grow Your List Home Study Course available at https://www.avocadoconsulting.com/rlinks/znews

Biana Babinsky

Interview with Writing Expert, Linda Dessau, About Her Book

Thursday, August 7th, 2008
 

Linda Dessau has just written a book, The Customizable Style Guide for Coaches Who Write: Look Smarter, Write Faster and Get Better Results from Your Writing. Since I always talk about how coaches need to be able to write well to be able to market themselves, get clients and create products, I decided to interview Linda about the book and about why writing is so important for coaches. Here is my interview with Linda:

1. Linda, why did you decide to write this book?

There were a few reasons, Biana. I’ve heard from a lot of coaches over the years that they’re hesitant to write, or hesitant to publish their writing, because they’re worried it’s not good enough. I want to help them get over that, because I LOVE helping coaches polish up their writing. But if they can’t get over this hump we can’t get to this stage.

Another big reason was so that I would have a desktop resource for all of the things I was constantly looking up as I was editing. As I heard once in a seminar, a great editor doesn’t know everything, but she knows where to look to find the answers.

2. Could you please explain what a style guide is?

Sure! A style guide is basically a collection of writing rules and guidelines that you can refer back to when you’re writing anything for your business (including articles, emails, special reports, books and more).

3. Why do coaches need a style guide?

It will save you time and energy while you’re writing, because you’ll have a clear cut answer to the writing questions that come up. And if you’re like me, and the same question pops up over and over again, it’s guaranteed that you’ll handle it the same way you did the last time it came up. If you always refer back to the same style guide, your writing will have a consistent, professional appearance and that helps to reinforce your credibility and your brand. And Biana, you and I both know how important those things are for a successful coaching business.

4. What’s the one mistake you wish coaches would stop making in their writing?

Trying to say too much. The coaches I’ve worked with are so prolific and creative, and sometimes they don’t know where one article ends and the next one begins. When it comes to articles, book chapters or each section of a special report, try to make just one main point, and then support it with sub-points.

5. What did you learn about writing a book that you can pass along to your clients? What is your one recommendation to a coach that wants to write a book?

Here are a few key lessons I learned:

– Books can change a lot from beginning to end, so draft your outline and then make room for the book to become what it’s going to be.

– Talk about your writing process as often as you can, with people who will offer enthusiastic support.

– People are incredibly generous! My volunteer reviewers gave me such a valuable perspective as the eyes of my potential readers.

– Invest in the support people you need to get the best finished product– I worked with a coach, (Kathy Mallary), an editor (M. Lisa Forner) and a designer (Victoria Vinton).

6. Tell us more about the book: is it a book or e-book? Are there any bonuses included with the book?

This is a print book only; I really wanted coaches to use it as a desktop resource. There are online bonuses as well, available on an exclusive readers-only website. There’s a list of troublesome words and phrases to watch out for, writing tools such as a sales page generator, a template to create a customized style sheet, links to all of the resources in the book and updates and additions as they become available.

7. Who is this book aimed at?

The Style Guide was written exclusively for coaches, and the entire second half of the book is dedicated to mapping out the specific writing projects that coaches use the most. That being said, I noticed that the virtual assistants who reviewed it for me found it just as helpful. I’m sure most service professionals and other small business owners could relate these guidelines to their own writing needs.

Looking for more information about Linda’s book? You can learn more about it and get your own copy at The Customizable Style Guide for Coaches Who Write: Look Smarter, Write Faster and Get Better Results from Your Writing.

Yesterday, August 6th the blog tour kicked off in great fashion with Chris Dunmire at Creative Slush. Great start Chris!

Tomorrow, August 8th, the blog tour continues with Teresa Morrow with her own interview with Linda.

How To Describe Coaching To Potential Clients

Monday, July 21st, 2008
 

Are you having a hard time explaining what coaching is to potential clients? Many of my clients ask me how I describe what coaching to my own potential clients and connections. Every few weeks I have a client, who is a coach, ask me how I deal with explaining what coaching is to someone who I want to become a client.

Well, first of all, I do not explain what coaching is to my potential clients. And I don’t recommend that you do that either. It will take a lot of time, your potential clients will get confused, and most importantly of all, they are not interested in coaching.

Your potential clients are interested in what’s in it for them, in what you can do for them. They are interested in results they will achieve when working with you.

For example, at networking events, I tell people I network with that I help business owners get more clients for their business. This is short, very much to the point and makes the person interested right away. This is because I just told them how they can benefit from working with me.

Notice, I didn’t start explaining what coaching is, how it works, etc. What I want the person to remember is how they will benefit from working with me. That’s it.

Take the focus away from yourself and tell your potential customers who you work with and how you can help them. For example, if you are a parenting coach, people you are networking with would much rather hear that you “help parents get along with their teenagers” than hear a long explanation of what parent coaching involves.

Having a clear message about what you do that you can deliver to potential customers is going to make a huge difference to your business. When your potential clients hear about benefits they can get from working with you, they stop and listen. And if they like what they hear, they hire you.

My How To Create A Marketing Message That Will Get You Clients Audio Recording gives you the step-by-step process for creating a marketing message for your business. You can get it at https://www.marketingsalad.com/marketing-message.html

Biana Babinsky

How To Promote Coaching Groups

Tuesday, July 15th, 2008
 

I received this question from a coach recently:

“I am a career coach and have been coaching one-on-one for the past few years. I decided to start creating group programs and a few months ago I offered a Coaching Group option to my newsletter subscribers. Basically, I envisioned it as a group of 5-10 people who would get together on the call twice a month and ask me questions about their careers. I promoted this a lot – through a networking group, my newsletter, web site, seminar sites – but could not get a single participant. What am I doing wrong? How can I get people to sign up for my coaching group?”

Biana’s Answer: What strikes me from your description is that you are just offering a Career Coaching Group. That is not enough for me to make a decision if I need your group and if it would work for me.

Is the group for people in their 20’s, just starting their first jobs? Is it for people in middle management trying to move up? Or is it for people trying to switch jobs? Or maybe it’s for people who are unemployed and need help landing a job asap?

As you can see, there isn’t much information about who exactly you are doing this group coaching for, so your potential customers are not sure if it’s for them. And if they are not sure, they will not sign up.

So how can you create a better group coaching offer? Don’t just call it a coaching group, name it something meaningful, name it something that will communicate value and give people an idea about who it’s for, so that they can self-select either in or out.

So do not call it a coaching group. Instead, create a very specific program for your target market that helps your target market solve one of the problems that they are experiencing. To get the most people register for your group you will need to offer them something they really want. For example, if your target market are college students looking for their first job, how about a program on landing a great job right out of college.

The next things you want to do is to create a compelling sales letter for your program. And then you need to create a good marketing plan to market the program.

You need to give your target market enough information about your program, so that they can say: “This sounds like a program that will help me solve the problem that I am experiencing. I really need the solution and this program offers it to me!”

Once you get your target market to think this way, you will get many members for your group!

From Hobby To Business

Thursday, July 3rd, 2008
 

I was asked on one of the calls I did recently about what steps I would recommend to take for a coach who wants to take their coaching from a part-time hobby to a full time profitable coaching business.

It takes time to re-adjust and what you need to re-adjust the most is your way of thinking about what you do. When you have a hobby, your priority may not be making money. When you run a business, your priority is to have a profitable business that brings in income.

You also need to re-adjust the way you think about marketing. Marketing is the cornerstone of your business and helps you bring in clients. If you are not marketing your business you will not be able to have a successful business, it’s that simple.

Here are some marketing tips to help you take your coaching from a hobby to a successful coaching business:

The very first thing to do is to decide on a good target market for your business. Before you can bring in clients consistently, you need to decide on WHO these clients are. After all, if you do not know who your clients are, how are you going to bring them to your business?

Make a decision about who your target market is. Knowing your target market will help you make other decisions and will help you simplify your marketing. And we all want to simplify our marketing :)

Decide on marketing techniques you’d like to use to market your coaching business. It is great if you want to use blogging, and social networking, and article marketing, and public speaking, and e-mail marketing to promote your business. However, don’t start using them all at once!

The best way to market your business is to pick one technique, master it, start using it on a regular basis and then move on to the next one.

And remember, you don’t have to use every marketing technique you have heard about. For example, I have clients who enjoy public speaking, who speak often and for whom public speaking is one of the most effective techniques for getting clients.

On the other hand, I have a client who says that she would never ever do public speaking, it’s just not for her. Her favorite marketing technique is blogging, she is good at it and she uses her blog to generate interest in her business.

Pick the techniques that you enjoy applying and you will be more successful with them.

Have a marketing plan! Create a plan for bringing in more clients, marketing your business, etc. You are much more likely to take action if you create a plan and put it on paper.

Members of my online business mentoring program have access to thousands of dollars worth of resources on creating a marketing plan, picking a profitable target market and using online marketing techniques to promote their business. Get immediate access to all these resources by joining us at https://www.MarketingSalad.com

Biana Babinsky